Received the Wrong Item

If we’ve sent you something you didn’t order, we want to get the correct item to you as fast as possible.

To get started:

1) Go to your order confirmation email sent immediately after purchase

2) Ensure the wrong item was delivered compared to order confirmation

3) Send our support team an email here

4) Pick your preferred resolution (refund or replacement)

5) We’ll provide return instructions

We’ll also send this info to the supplier so don’t receive the wrong item again! Be sure to complete this process within 30 days of the delivery date.